Job Category: Business Professional/Expert
Job Location: MCFI Ltd

Main purpose of the job
The job incumbent shall be responsible to ensure the company’s operations are timely, efficient, and cost-effective. He/she shall also assist in all demand, supply and production planning tasks including estimating future raw material demand for production, analysing inventory flow, and developing forecast models.

He/she shall be responsible to perform capacity planning, production planning and scheduling. He/she shall provide correct visibility of supply plan across Operations and communicate clear delivery dates to the Sales Team.

He/she shall review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.

He / She shall also manage stock level and ensures there is no over/under ordering.

He/she shall also maintain strong relationships with stakeholders to foster business growth through regular strategic meetings.


Key Relationships

  • Internally: Managing Director, Finance Business Partner, Head of Operations, Planning and Warehouse Manager, Production Manager, Regional Managers, HR, Salespersons, Operations staff (Production Executives and Store Supervisors) & employees
  • Externally: Local suppliers, Customers, Service providers, Strategic Partners



Key Results Area Principal Accountabilities KPIs
Supply Management Develops effective forecast models based on industry trends and demand patterns

Supports management with risk assessments and mitigation activities

Proposes and implements solutions to improve Supply forecast accuracy

Ensures actions and supply plans are realistic and achievable in accordance with the Business Planning process

Communicates forecast and inventory estimations to management

Sets clear ROL (Re-Order Level) of stock

Conducts monthly forecast meeting and ensures on-time raw materials ordering



  • Demand Plan Accuracy (%)


  • Bias (%)


  • Learning Log Accuracy


  • No. of Raw Materials Out of Stocks
Capacity/Production Planning & Scheduling Implements best practices for capacity, production planning & scheduling to have a realistic and efficient production plan

Establishes constrained master production requirement for short term and long term and follow up on production plans

Plans factory shutdown according to a detailed maintenance plan taking into consideration customer demand criticality

Ensures production capacity is optimized through proper resource planning and capacity output

Drives Cost efficient initiatives to reduce Fixed Factory Overheads through OPEX Savings

Manages Flow of Materials to ensure the adequate stock levels of raw materials

Ensures that the capacity analysis (based on unconstrained demand signal received through production requirements) is performed to obtain committed capacity


Ensures clear communication of delivery dates to Sales Team


Monitors production KPI’s in line with strategy with regards to:

–       Production lead-time

–       Plant Utilization

–       On-time delivery

–       Waste management






  • Factory Fixed Overheads Cost


  • Waste efficiency


  • Capacity Optimization


  • On-time Availability





  • Customer Service Level for locally manufactured products
Stock Level Balances the need for product availability versus the need to minimise costs of inventory of raw materials to ensure optimum stocks of the right material in the right location

Analyses exceptions, to take business decisions (based on priorities) and to adjust planning results accordingly

Establishes production requirements for short & long term and follows up on production plans

Conducts periodic review of stock level by establishing ROL (Re-Order Level) for all stock and reassess on a quarterly basis to pro-actively look for solutions in case of deviations

Determines key issues with volume variance that may impact supply

Coordinates with inventory team to monitor and maintain optimal inventory levels

Proposes depletion plans for ageing stocks and monitors actions on ageing stocks to enhance profitability

  • Stock Level (Days & Value)


  • Bad goods (% of R&P Stocks)


  • Ageing Stocks



Financial Analysis






Conducts complex financial analysis including financial modelling, return on Investment, profitability analysis, monitor etc.

Is responsible for OPEX related activities and conducts constant follow up on KPI’s by organising meetings as and when required

Evaluates the actual budgets, and operational efficiency to develop and provide future budgets

Communicates results and presents business recommendations to the Management Team in terms of cost reduction measures increase revenue and ways to streamline operations

  • Actual against budgeted financial analysis





Relationship Building Builds and maintains a cooperative working environment and relationship with peers

Ensures the continuous maintenance of harmonious working relationships with all Stakeholders upholding the group’s values, ethics, and image building strategy

Ensures the continuous improvement of the Planning process by conducting internal customer satisfaction surveys

  • Effective people relations


  • Meeting efficiency (%)
Safety/Health/Environment/Quality Complies to Safety, Health, Environment and Quality procedures

Reports incidents, non-conformance, complaints, near misses and dangerous occurrences

Shows initiative and pro-activeness in improving Safety, Health, Environment and Quality practices

  • Adheres to SHEQ objectives and procedures


  • General participation in SHEQ system improvement




  • How we engage with others –
    Accountable: Being accountable means taking ownership. We are not afraid of making commitments and we remain responsible for our actions and our results. As an individual, a team, or an organisation we own our performance and we act openly, without blaming others, when things go wrong.
  • How we show up –
    Passionate: We are passionate about what we do and the organisation we work for. As brand ambassadors we represent the organisation in a positive light and increase brand awareness. We embody the corporate identity in our ethics, values, and commitments.
  • How we tackle challenges –
    Agile: Being agile is about innovative, quick thinking, being able to learn from past experiences and make changes, develop new solutions, new approaches and new perspectives. Agility is the demonstration of a personal perspective and openness to new ideas, driving for results, being comfortable with change while navigating people dynamics.
  • Innovative: Thinking creatively and identifying patterns, trends and creating opportunities that will take us forward is a driving force in the business. We encourage the ability to introduce new ways of looking at problems, generating new insights and creative ideas while being able to put them into practice.



  • A set of competencies (minimum of 3) from the above list will be selected on an annual basis by the Head of Business unit and COO.
  • The selected competencies will be included in the yearly performance appraisals.


Qualifications and Experience Required:
– A Degree in Supply Chain Management/Business Management /Engineering/ Mathematics/ Natural Sciences
– Minimum of 3 years’ experience at supervisory/mid-management level in a manufacturing environment


Technical Knowledge & Skills Required:
– Strong negotiation skills and influencing skills
– Strong analytical skills
– Excellent verbal and written communication
– Sound financial management skills
– Attention to details
– Can work under pressure
– Results Oriented
– Knowledge of SAGE X3
– Excellent IT skills (Advanced Excel & PowerPoint presentation)


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